Terms of service
Terms & Conditions
Last Updated: September 1, 2026
These Terms & Conditions (“Terms”) set out the rules and conditions governing the use of the lavistashop.com website and the purchase of products through the website operated by One and One Intertrade Co., Ltd. (the “Company,” “we,” “us,” or “our”) under the LAVISTA brand.
By accessing or using the website, registering for an account, placing an order, or using any services provided through the website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree to these Terms & Conditions, please discontinue use of our website and services.
1. Company Information
The lavistashop.com website is operated by:
One and One Intertrade Co., Ltd.
Brand: LAVISTA
Website: lavistashop.com
Email: lavista.shopth@gmail.com
LINE Official Account: @lforlavista
2. Website Use
You may use the website for the purpose of browsing products, obtaining product information, and placing orders in accordance with the purposes specified by the Company.
You agree to:
- Provide accurate and up-to-date information when placing an order.
- Not use the website for any unlawful purpose.
- Not attempt to access the website’s systems or data without authorization.
- Not engage in any activity that may damage the website, its systems, or the Company’s services.
- Not use the website to distribute unlawful content, infringe upon the rights of others, or cause damage to the Company or any other person.
The Company reserves the right to suspend or restrict access to the website for users who violate these Terms or engage in conduct that may cause damage to the Company or the website’s systems.
3. Product Information and Pricing
The Company makes reasonable efforts to ensure that product information, images, descriptions, colors, sizes, and prices displayed on the website are accurate and up to date.
However, product colors shown in images may differ slightly from the actual products due to screen settings, the device used to access the website, or lighting conditions during photography.
The Company reserves the right to modify product information, descriptions, prices, promotions, or other terms and conditions on the website without prior notice.
Such changes will not affect orders that have already been confirmed and processed by the Company, except in cases of system errors or force majeure events that prevent the Company from fulfilling the order.
4. Placing Orders
When placing an order through the website, you agree that all information provided in the order is accurate and complete.
After placing an order, you will receive an order confirmation through the communication channel specified by the Company, such as email.
Receiving an order confirmation email does not necessarily mean that the Company has confirmed that the order can be fulfilled in all circumstances. The Company may verify the accuracy of the order, product availability, and payment information before processing the shipment.
If an error occurs regarding product information, pricing, or order details, the Company will notify you and take appropriate corrective action.
5. Payment
You are required to pay for your order according to the prices displayed on the website and through the payment methods specified by the Company.
The Company may use third-party payment service providers to process payment transactions.
The Company will not store or access customers’ payment card information beyond what is necessary to process the order. Payment information will be processed in accordance with the policies of the relevant payment service provider and the Company’s Privacy Policy.
6. Order Cancellation
If you have not yet made payment for an order, you may request to cancel the order through the website.
The Company will review the cancellation request and process the request within approximately 1–2 hours after receiving it.
If you have already completed payment, the Company reserves the right not to accept order cancellations in all cases.
Details regarding order cancellations, product returns, refunds, and claims shall be subject to the Company’s Return, Refund, Cancellation & Claim Policy.
7. Shipping
The Company will ship products according to the information provided in your order.
The Company ships products within Thailand via SPX EXPRESS.
Details regarding shipping methods, delivery times, shipment tracking, and procedures for delayed, lost, or damaged packages shall be subject to the Company’s Shipping Policy.
8. Returns, Refunds, and Claims
The Company provides assistance and takes responsibility in cases where products have manufacturing defects, are damaged during shipping, are incorrect, or are incomplete, subject to the conditions specified by the Company.
Details regarding product returns, refunds, claims, and replacement shipments shall be subject to the Company’s Return, Refund, Cancellation & Claim Policy.
9. Intellectual Property
All content and elements appearing on the website, including brand names, logos, images, products, graphics, text, videos, designs, and other content, are owned by the Company or are used by the Company with appropriate authorization and are protected under applicable laws.
You may not reproduce, modify, copy, distribute, sell, or otherwise use such content without the Company’s prior written permission.
10. Use of Images and Website Content
You may not use images, product descriptions, text, or any other content from the Company’s website for commercial purposes or falsely represent such content or products as belonging to another individual or business without the Company’s authorization.
The Company reserves the right to take legal action if it discovers unauthorized use of its intellectual property.
11. Links to Third-Party Websites
The website may contain links to or connections with third-party websites or services for the convenience of users.
The Company has no control over the content, policies, or operations of such third-party websites and is not responsible for any damages that may arise from the use of third-party websites or services.
12. Accuracy of Information
The Company makes reasonable efforts to ensure that information provided on the website is accurate and up to date. However, the Company does not guarantee that all information on the website will always be accurate, complete, or free from errors.
If an error is identified, the Company will make reasonable efforts to correct the information as soon as possible.
13. Website Maintenance and Changes
The Company may update, modify, change, temporarily suspend, or permanently discontinue part or all of the website or its services as appropriate, including for system maintenance, website improvements, or force majeure events.
The Company will make reasonable efforts to restore normal website operations as soon as possible.
14. Limitation of Liability
The Company will provide its services with reasonable care. However, the Company shall not be responsible for damages resulting from circumstances beyond its reasonable control, including internet connection failures, failures of third-party service providers, payment system failures, or other force majeure events.
Nothing in this limitation of liability shall affect customers’ rights under applicable law.
15. Personal Data Protection
The Company takes the protection of customers’ personal data seriously.
The collection, use, disclosure, and processing of your personal data will be carried out in accordance with the Company’s Privacy Policy.
By using the website, you acknowledge that you have read and understood the Company’s Privacy Policy.
16. Changes to These Terms & Conditions
The Company may amend or update these Terms & Conditions from time to time as appropriate to reflect changes in its services, applicable laws, or business operations.
Any revised Terms & Conditions will take effect from the date they are published on the website, unless otherwise stated.
We recommend that you review these Terms & Conditions periodically to stay informed of any changes.
17. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Kingdom of Thailand.
In the event of any dispute or disagreement arising from the use of the website or the purchase of products, the parties shall first attempt to resolve the matter through mutual discussion and negotiation. If the parties are unable to reach an agreement, the matter shall be handled in accordance with the rights and procedures provided by applicable law.